Our Support Services
About
At Connected Education Group (formerly ISS) our commitment to your student doesn't end at enrollment. We provide ongoing follow-up support for students attending schools across the East Coast ensuring they feel at home, stay on track, and have a trusted advocate in their corner throughout their journey.
Whether your student is navigating a new school culture, adjusting to the New England climate, or simply needs someone to check in with, our team is here. We stay in close communication with both students and families, bridging the distance so you always know how your child is doing, and so your child always knows they're not alone
Gold
· Emergency availability for students in New England Schools
· Main point of contact for school administration and teachers, via phone and email
· Monthly contact with student via zoom to ensure student success, with a written report sent to parents detailing current issues, strengths, weaknesses, etc.
· In-person visit with student ( 2x/year) to ensure they are acclimating to their environment and thriving emotionally and socially
· Crisis management and advocacy for students should any problems arise (academically, socially, etc)
· Virtual attendance at orientation or parent teacher conferences
· Priority sign up for guardian supervised trips over school breaks, summer, etc
· Guidance sessions 2x/year for college application planning and strategy
· College Application Assistance in senior year
Silver
· Student emergency contact: Will pick up student in emergency/ if any issue arises at school (suspension, COVID-19, closure, etc)
· Monthly contact with student via zoom, or Whatsapp, to ensure student success with a summary report sent to parents detailing current issues, strengths, weaknesses, etc.
· Attendance virtually or via phone at teacher conferences (2x/year)
· Priority sign up for houses/guardian supervised trips over school breaks, summer when offered
Bronze
· Emergency student pick up within 24 hours from local team member
· Priority sign up for support/supervision over school breaks, summer, etc (when offered)
· Priority assistance with special arrival or departure needs that school cannot accommodate,
Welcome to Connected Education, formerly ISS!
We are currently rebranding our website - same services, new name!